Handling Complaints and Workplace Investigations 10 Sections9 Lessons10 QuizzesLifetime
Curriculum
- 10 Sections
- 9 Lessons
- Lifetime
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- Lesson 1: Why Complaints Matter2 Items
- Lesson 2: Receiving a Complaint2 Items
- Lesson 3: Deciding the Path2 Items
- Lesson 4: Planning the Investigation2 Items
- Lesson 5: Gathering Evidence2 Items
- Lesson 6: Weighing Evidence and Reaching Findings2 Items
- Lesson 7: Outcomes, Communication and Closing the Loop2 Items
- Lesson 8: Special Situations2 Items
- Lesson 9: Practice Lab and Your 30-Day Plan2 Items
- Final Exam and Certificate1 Item