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FAQ

General Questions

What are the BCSP and BCRSP Safety exams?

The Board of Certified Safety Professionals (BCSP) and the Board of Canadian Registered Safety Professionals (BCRSP) are organizations that offer certification exams for safety professionals. The exams cover various topics related to occupational health and safety, and passing the exams is required to earn the Certified Safety Professional (CSP), Associate Safety Professional (ASP), Canadian Registered Safety Professional (CRSP), or Canadian Registered Safety Technician (CRST) credentials.

How do I contact customer support?

You can contact our customer support team by sending an email to support@mysafetyprep.com We typically respond within 24 hours, Monday through Friday. If you have any questions or concerns, please don’t hesitate to reach out to us.

Study Materials

What study materials are available for the BCSP and BCRSP Safety exams?

We offer exam preparation services for the CSP, ASP, CRSP, and CRST exams. Our services include study guides, practice test questions, and other resources to help you prepare for the exams and improve your chances of passing.

Are the study materials on your website up-to-date?

Yes, we regularly update our study materials to ensure that they reflect the latest BCRSP and BCSP exam content and requirements.

How can I access your study guides and practice questions?

You can purchase our study guides and practice questions directly from our website. Once you make a purchase, you will receive instant access to the resources.

Can I access the study materials on my mobile device?

Yes, our website is mobile-friendly, so you can access our study materials on any device with an internet connection.

What is your return policy for study materials?

Please see our refund policy page for full details 

Do the courses have an expiry date?

The courses are accessible for 6 months. Contact us if you require an extension. 

Technical Issues

Course Troubleshooting?

Here are some general troubleshooting steps for an online course:

  1. Clear your browser cache: Clearing your browser cache and cookies can help to resolve issues with course content not loading or displaying properly

  2. Disable browser extensions: Some browser extensions can interfere with course content, so try disabling them to see if that resolves the issue.

  3. Try a different device or browser: If you’re experiencing issues on one device or browser, try accessing the course on a different device or browser to see if the problem persists.

  4. Contact the support team: If you’ve tried the above steps and are still experiencing issues, reach out to the course instructor or support team for assistance. They may be able to provide additional troubleshooting steps or offer a solution to the problem.

Payment

What forms of payment do you accept?

We accept all major credit cards.

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