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Money Back Guarantee Policy

Our Guarantee

We are confident that our study materials and exam questions will help you pass your BCSP or BCRSP certification exam on your first attempt. That’s why we offer a money-back guarantee to customers who purchase our study materials and do not pass their certification exam.

Qualifying for the Guarantee

To qualify for our money-back guarantee, you must have purchased and used our study materials for at least 30 days prior to taking your certification exam. If you do not pass your certification exam on your first attempt after using our study materials, you may request a refund within 30 days of the exam date.

Requesting a refund

To request a refund under our money-back guarantee policy, please contact our customer service team at and provide proof of your certification exam results. We will review your request and issue a refund within 5 business days of approval. Refunds will be issued to the original payment method used for the purchase.


Please note that our money-back guarantee policy only applies to purchases made on MySafetyPrep. It does not apply to purchases made through any other website or vendor.

Contact US

If you have any questions or concerns about our money-back guarantee policy, please contact our customer support team at