Lesson 1: Why unions exist, how the system works and where HR fits

Knowledge Check 1: Why unions exist, how the system works and where HR fits

Lesson 2: How a union becomes the bargaining agent, and what employers may and may not do

Knowledge Check 2: How a union becomes the bargaining agent, and what employers may and may not do

Lesson 3: Preparing, negotiating and reaching a settlement

Knowledge Check 3: Preparing, negotiating and reaching a settlement

Lesson 4: The clauses that shape daily management

Knowledge Check 4: The clauses that shape daily management

Lesson 5: Resolving disputes under the collective agreement

Knowledge Check 5: Resolving disputes under the collective agreement

Lesson 6: Just cause, fair process and representation

Knowledge Check 6: Just cause, fair process and representation

Lesson 7: Building a relationship that solves problems

Knowledge Check 7: Building a relationship that solves problems

Lesson 8: What is lawful, what to prepare and how to protect people

Knowledge Check 8: What is lawful, what to prepare and how to protect people

Lesson 9: Putting the whole system to work

Knowledge Check 9: Putting the whole system to work