Difficult Conversations That Actually Work 10 Sections9 Lessons10 QuizzesLifetime
Curriculum
- 10 Sections
- 9 Lessons
- Lifetime
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- Lesson 1: Why Difficult Conversations Are Hard2 Items
- Lesson 2: Prepare Before You Speak2 Items
- Lesson 3: Open Well in the First Minute2 Items
- Lesson 4: Listen When It Gets Emotional2 Items
- Lesson 5: Give and Receive Feedback That Lands2 Items
- Lesson 6: Performance and Behaviour Conversations2 Items
- Lesson 7: Sensitive and High-Stakes Conversations2 Items
- Lesson 8: Up, Across and Under Pressure2 Items
- Lesson 9: Practice Lab and Your 30-Day Plan2 Items
- Final Exam and Certificate1 Item
Knowledge Check 1: Why Difficult Conversations Are Hard
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