FAQ

General Questions

What are the BCSP and BCRSP Safety exams?

The Board of Certified Safety Professionals (BCSP) and the Board of Canadian Registered Safety Professionals (BCRSP) are organizations that offer certification exams for safety professionals. The exams cover various topics related to occupational health and safety, and passing the exams is required to earn the Certified Safety Professional (CSP), Associate Safety Professional (ASP), Canadian Registered Safety Professional (CRSP), or Canadian Registered Safety Technician (CRST) credentials.

How do I contact customer support?

You can contact our customer support team by sending an email to support@mysafetyprep.com We typically respond within 24 hours, Monday through Friday. If you have any questions or concerns, please don’t hesitate to reach out to us.

Study Materials

What study materials are available for the BCSP and BCRSP Safety exams?

We offer exam preparation services for the CSP, ASP, CRSP, and CRST exams. Our services include study guides, practice test questions, and other resources to help you prepare for the exams and improve your chances of passing.

Are the study materials on your website up-to-date?

Yes, our materials are regularly updated to align with the most current exam content and requirements. We stay informed about any changes in the exam syllabus or format and make necessary updates to our materials promptly.

How can I access your study guides and practice questions?

You can purchase our study guides and practice questions directly from our website. Once you make a purchase, you will receive instant access to the resources.

What is your return policy for study materials?

Please see our refund policy page for full details.

What is the money back guarantee policy?

Please see our money back guarantee page for full details.

Do the courses have an expiry date?

The courses are accessible for 6 months. Contact us if you require an extension.

How do you ensure the quality of your exam prep materials?

At My Safety Prep, we are committed to delivering high-quality exam prep materials to help you succeed. Our quality assurance process includes:

Thorough Content Review: Our materials undergo a rigorous review process by subject matter experts to ensure accuracy and relevance to the exam.
Regular Updates: We continuously update our materials to reflect any changes in exam content or format, keeping them current and effective.
User Feedback: We value feedback from our users and use it to improve our materials, addressing any issues promptly.

How can I be confident in choosing your product over more expensive alternatives?

Here’s why you can trust our product over pricier alternatives:

Proven Success: Our exam prep materials have a track record of helping individuals achieve their goals. Many of our customers have successfully passed their exams on their first attempt, and their testimonials speak to the effectiveness of our materials.
Quality without the High Price Tag: We believe that high-quality exam prep materials shouldn’t come with a premium price. We are committed to providing top-notch content at affordable rates, ensuring that everyone has access to the best tools for success.
Expert Authorship: Our materials are authored by subject matter experts with extensive knowledge and experience in the exam content. You can trust that our content is accurate, up-to-date, and tailored to help you excel.
Money-Back Guarantee: To further instill confidence in our product, we offer a no-questions-asked money-back guarantee if you do not pass. See the money back guarantee policy for more information.
User Satisfaction: The satisfaction of our customers is paramount. We consistently receive positive feedback from individuals who have benefited from our materials, and we’re dedicated to maintaining high levels of customer satisfaction.
Regular Updates: We keep our materials current by frequently updating them to reflect any changes in exam content or format. This ensures that you’re always studying the most relevant material.

What credentials do your authors and content creators have?

Our authors and content creators are subject matter experts with extensive experience in the safety professional. Our authors hold CSP, CRSP and CIH certifications, ensuring the accuracy and depth of our materials.

What is the pass rate for individuals using your exam prep materials on their first try?

We’re proud to report that over 90% of individuals who use our exam prep materials pass their exams on their very first attempt. This outstanding pass rate is a testament to the effectiveness and quality of our materials in preparing you for success.

Our commitment to excellence and continuous improvement ensures that you receive the best possible support on your journey to passing your exam with flying colors.

Technical Issues

Course Troubleshooting?

Here are some general troubleshooting steps for an online course:

Clear your browser cache: Clearing your browser cache and cookies can help to resolve issues with course content not loading or displaying properly
Disable browser extensions: Some browser extensions can interfere with course content, so try disabling them to see if that resolves the issue.
Try a different device or browser: If you’re experiencing issues on one device or browser, try accessing the course on a different device or browser to see if the problem persists.
Contact the support team: If you’ve tried the above steps and are still experiencing issues, reach out to the course instructor or support team for assistance. They may be able to provide additional troubleshooting steps or offer a solution to the problem.

FAQ